Router issue — Brussels data center (DC1)
Updates
- Resolved
The network issues have been resolved. One of our routers in Zaventem locked up due to a software issue, and the failover mechanism wasn't triggered. The affected router has been restarted and all services have been restored.
- Investigating
Our network is currently experiencing routing issues at the Datacenter in Zaventem/Brussels. Our team is actively investigating the cause and working to restore full service as quickly as possible.
We will provide further updates as more information becomes available.
Post-incident summary
Our carrier has carried out maintenance on their core network on 21/09, and have introduced a new core router to the network.
This is one of a broader set of measures they are taking to improve overall stability following this network incident. We will further communicate on their measures at a later stage.