Live status, incidents and planned maintenance for NG Communications voice, data and managed services. https://status.ngcommunications.com/ 2026-10-24T14:24:00.000Z https://status.ngcommunications.com/events/2026-10-23-bedc1-network/ 2026-10-24T14:15:00.000Z 2026-10-24T14:24:00.000Z

The network issues have been resolved. One of our routers in Zaventem locked up due to a software issue, and the failover mechanism wasn't triggered. The affected router has been restarted and all services have been restored.

<p><strong>Resolved</strong> — 24 Oct 2026, 16:24 CEST</p><p>The network issues have been resolved. One of our routers in Zaventem locked up due to a software issue, and the failover mechanism wasn't triggered. The affected router has been restarted and all services have been restored.</p> <p><strong>Investigating</strong> — 24 Oct 2026, 16:15 CEST</p><p>Our network is currently experiencing routing issues at the Datacenter in Zaventem/Brussels. Our team is actively investigating the cause and working to restore full service as quickly as possible.</p> <p>We will provide further updates as more information becomes available.</p> https://status.ngcommunications.com/events/2026-09-14-bedc1-network/ 2026-09-14T08:20:00.000Z 2026-09-14T11:30:00.000Z

The network issues have been resolved. One of our carrier's routers in Zaventem failed, and traffic was moved to a secondary router. The affected router is back online and most services have been restored.

<p><strong>Resolved</strong> — 14 Sept 2026, 13:30 CEST</p><p>The network issues have been resolved. One of our carrier's routers in Zaventem failed, and traffic was moved to a secondary router. The affected router is back online and most services have been restored.</p> <p><strong>Investigating</strong> — 14 Sept 2026, 10:20 CEST</p><p>Our network carrier is currently experiencing network issues at the Datacenter in Zaventem/Brussels. Their team is actively investigating the cause and working to restore full service as quickly as possible.</p> <p>We will provide further updates as more information becomes available.</p> https://status.ngcommunications.com/events/2026-05-24-dctxus-fax/ 2026-05-26T11:19:00.000Z 2026-05-26T14:45:00.000Z

Power has been restored.

<p><strong>Resolved</strong> — 26 May 2026, 16:45 CEST</p><p>Power has been restored.</p> <p><strong>Investigating</strong> — 26 May 2026, 13:19 CEST</p><p>We want to inform you that on May 26, 2024, a severe storm impacted the Dallas area, causing a significant disruption in the power supply to our data center.</p> <p>This incident led to the complete loss of data center operations. Our engineers are working with the local data center to get everything back online.</p> <p>Fax delivery has been rerouted to other data centers.</p> <p>We will provide further updates as more information becomes available.</p>